Privacy Policy

1. Information We Collect

• •Contact Information: name, email, phone number, company name, facility location.
• •Facility & Equipment Data: equipment manuals, maintenance schedules, asset information, and documentation you provide for digitization.
• •Service Usage: consultation details, project specifications, delivery preferences, and support communications.
• •Billing: processed via Stripe; we receive non-sensitive metadata (invoice status, payment confirmation). Card details are handled by Stripe, not Shiftly.
• •Communications: email and phone/SMS metadata for consultations, project updates, and support.

2. How We Use Information

• •Provide digitization services and deliver your completed maintenance library.
• •Schedule consultations and coordinate on-site visits for Las Vegas facilities.
• •Process equipment documentation and create structured maintenance schedules.
• •Provide training, support, and ongoing assistance during the 30-day guarantee period.
• •Process payments and manage service agreements.
• •Communicate about project status, deliverables, and service updates.
• •Improve our services and comply with legal obligations.

3. Data Security & Confidentiality

Your equipment documentation and facility information are treated as confidential. We use technical and organizational measures to protect your data, including secure file storage, access controls, and encrypted communications. We will not share your proprietary equipment information with third parties except as necessary to provide our services or as required by law.

4. Sharing & Service Providers

We share information with vendors that help operate the Services: Stripe (billing), email service providers (communications), and cloud storage providers (document processing). These providers process data on our behalf under appropriate confidentiality agreements. We may disclose information to comply with law, protect rights, or in connection with a merger, acquisition, or similar event.

5. Data Retention

We retain your contact information and project details as needed to provide services, comply with legal obligations, and maintain records. Equipment documentation and proprietary information you provide will be securely deleted after project completion unless you request otherwise or subscribe to ongoing services. We may retain anonymized or aggregated data for analytics.

6. Your Deliverables

The digitized maintenance schedules we create for you are your property. You receive full ownership of the Excel/CSV files, PDFs, and any other deliverables we provide. We do not retain rights to your maintenance data or use it for any purpose other than delivering your project.

7. Legal Bases (EEA/UK)

We process personal data under these legal bases: performance of a contract (providing the Services), legitimate interests (security, service improvement), consent (where required, e.g., marketing communications), and legal obligations (e.g., tax, accounting).

8. International Transfers

If you access the Services from outside the United States, your information may be transferred to and processed in the U.S. We take steps to ensure appropriate safeguards are in place for such transfers.

9. Your Rights

• •EEA/UK: You can request access, correction, deletion, restriction, or portability of your data, and object to processing where applicable. You may also lodge a complaint with your local supervisory authority.
• •California (CCPA/CPRA): You have rights to know, delete, correct, and opt-out of "sharing/sale" of personal information (we do not sell personal information). You can use an authorized agent to make requests.

10. Communications

By providing your contact information, you consent to receive email and phone/SMS communications related to your project, consultations, and support. You can opt out of marketing communications at any time by contacting us or using unsubscribe links in emails.

11. Children

The Services are intended for businesses and are not directed at children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy. We will post the new effective date above and, when required, notify you by email.

13. Contact Us

Questions or requests? Contact us at nick@shiftlyio.com or call (702) 428-9920.

Shiftly
8888 N Grand Canyon Dr, Las Vegas, NV 89166